Legal
Shipping Policy
Last updated: January 1, 2025
1. Order Processing
All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
You will receive an order confirmation email immediately after placing your order, and a shipping confirmation with tracking details once your order is dispatched.
2. Domestic Shipping (Texas, USA)
| Shipping Method | Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 3–5 business days | ₹99 (Free above ₹5,000) |
| Express Shipping | 1–2 business days | ₹299 |
| Same Day Delivery | Same day (select cities) | ₹499 |
* Same day delivery is available in select metro cities. Order must be placed before 12:00 PM IST.
3. International Shipping
We ship to over 50 countries worldwide. International shipping rates and delivery times vary by destination.
| Region | Delivery Time | Starting Cost |
|---|---|---|
| South Asia (SAARC) | 5–7 business days | ₹999 |
| Middle East | 7–10 business days | ₹1,499 |
| USA / Canada | 10–14 business days | ₹2,499 |
| Europe / Australia | 10–14 business days | ₹2,999 |
* International customers are responsible for any customs duties, taxes, or import fees applicable in their country.
4. Order Tracking
Once your order is shipped, you will receive a tracking number via email and SMS. You can use this tracking number to monitor your shipment on the carrier's website or by contacting our support team.
5. Delivery Issues
If your order has not arrived within the expected delivery window, please contact us at support@lonestarprinter.online. We will investigate and resolve the issue promptly.
In case of a lost or stolen package, we will work with the carrier to locate your shipment or arrange a replacement at no additional cost to you.
6. Contact Us
Lone Star Printers — Shipping Support
Email: support@lonestarprinter.online
Phone/WhatsApp: +91 98765 43210
Website: lonestarprinter.online